The charging cable is handled, coiled, left lying on the ground, and sometimes, due to lack of time, it can be neglected. Daily use of the cable, both indoors and outdoors, can also make it dirty or damaged. Here is our advice on how to maintain your cable and charge your electric or plug-in hybrid vehicle for as long as possible in the best conditions.
Cleaning your charging cable for electric or plug-in hybrid vehicles
Depending on the quality of the charging cable, it can be more or less easy to clean. Some become porous over time, making cleaning difficult. Cleaning a straight cable is simpler and faster than a coiled cable, which requires careful cleaning between each loop.
Before proceeding with the cleaning, ensure that it is disconnected from your vehicle and the power source.
Identify any damage to the cable, such as cuts, tears, exposed wires, or damaged connectors. Make sure you fully understand the nature and extent of the damage before proceeding.
If your cable is only dirty, with no apparent damage, wipe the surface of the cable with a soft, slightly damp cloth to remove any stains of mud, dust or other substances.
⚠️ Avoid soaking your cable in water or cleaning it with a high-pressure cleaner, as this could cause electronic failure, since it is not designed for immersion.
Maintenance of charging cable connectors
Check the inside of the connectors regularly if they are not always stored in a carrying bag, on a wall-mounted cable holder, or if they lack protective covers. A pebble or even an insect can easily get inside and sometimes prevent charging.
If you find an object or anything else in your connector, you can carefully remove it using suitable pliers.
Dust and clean the inside of the connectors with a soft, dry cloth; never use water or household products that could damage your charging cable.
💡 Good to know: Most charging cables have connector covers that protect them from dust, foreign objects and water splashes between charges.
By regularly checking your connectors, you avoid any charging problems related to an unwanted obstacle!
Store your charging cable
To avoid rolling over your charging cable or damaging the connectors, there are simple storage solutions that can be implemented.
Tripping over the cable or driving over it with your vehicle because it wasn't properly stored can damage the cable. Over time, this can impact your vehicle's charging performance.
To avoid this, coil your cable and remember to store it carefully after charging to protect it from all these impacts and to always have a tidy place to park your vehicle.
The same applies to the connectors on electric vehicle charging cables, which can easily be damaged or scratched despite the durable, high-quality plastic. If your charging cable has protective covers, remember to put them on after each charge. For added convenience, you can install a wall-mounted cable holder near your charging station or outlet; this makes it easier to store the cable without having to bend down to put it on the ground.
💡 For e-mobilists who charge at public charging points, remember to store your cable in a suitable carrying bag to protect it from dust and any object stored in your trunk.
In all cases, remember to protect your charging cable and connectors from water and heat to ensure optimal charging conditions. Their water resistance rating is designed for outdoor use in snow and rain, but not for leaving the connectors on the ground in a puddle! Furthermore, wall-mounted cable brackets are specifically designed to prevent water from entering your connector during outdoor installation, thus extending the lifespan of your equipment.
Repairing a damaged charging cable
In the case of a minor cut or exposed cable, you can consider repairing it.
Before attempting to repair the charging cable, check if it is still under warranty. If it is no longer under warranty and cannot be repaired by the manufacturer, you can proceed to the next step.
Unplug your cable so that it is powered off, then clean the cut or stripped area of the cable with a soft, dry cloth.
Insulate your cut or stripped cable using insulating tape.
Repairing a faulty charging cable
In some cases, the cable is in perfect condition, but it doesn't work. If you have already followed the connector maintenance tips above, you can also check the connector on both the terminal and vehicle sides to ensure there are no obstructions preventing the connection.
If the fault persists after following the steps to clean the cable and connectors and you have purchased a charging cable eligible for repair service on the Mister EV website, you can make a repair request on our website (quote required for products that are no longer under warranty).
If you have a charging cable supplied by the manufacturer or purchased from another manufacturer, repair is generally not possible. Only cables under warranty are eligible for after-sales service.
Repairing the connector on my charging cable
Repairing a charging cable connector on an electric vehicle can be tricky and requires great care, as most connectors are crimped and require specialized tools. Furthermore, it involves handling electricity, and the risk of fire should not be underestimated. It is important to note that repairing a charging cable connector can void the cable's warranty and is not recommended by manufacturers. It is best to contact the cable manufacturer or a qualified professional for specific advice on repairing a faulty connector.
By following these maintenance tips, you can extend the life of your charging cable and ensure efficient charging. 🙂
Bonjour Gregory,
Merci pour votre message. Si votre matériel a été acheté sur notre site, nous vous invitons à consulter notre rubrique SAV et Réparation pour connaître la marche à suivre.
En revanche, nous ne sommes malheureusement pas en mesure de prendre en charge les réparations de produits achetés auprès d’autres revendeurs.
N’hésitez pas à revenir vers nous si vous avez la moindre question !
Bonjour, j’ai mon chargeur de ma voiture électrique ne fonctionne plus le voyant s’allume fait une croix et impossible qu’il recharge ma batterie. Je voulais savoir si on peut le réparer ou pas ?
I have a Gen 1 TESLA mobile charging cable UMC that looks good all over with no visible damage, but it just went dead and completely stopped working with no lights. Another identical cable works perfectly, so the power plugs and car are all fine. Who could repair it?
Bonjour à vous
J’aimerais savoir la valeur du thermocontact dans le connecteur 120 maison pour un chevrolet Volts 2019
Merci
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